Visitor hours for individuals and representatives of legal entities in the Head Office of ATFBank JSC

If you have any questions to the Bank management, you can ask them in person by making an appointment by calling the Contact Center 8 8000 800 283 from a city phone or 2424 from a mobile phone.

Nurken Dosmukhambetov
Deputy CEO, Member of the Management Board
Legal support

36, Al-Farabi avenue, Almaty  AFD «В» Business Center
First Friday of month from 10:00 till 13:00

Laila Nurkassymova
Managing Director
Small, medium, corporate business, Private banking (Almaty) and branch network

36, Al-Farabi avenue, Almaty  AFD «В» Business Center
First Friday of month from 14:00 till 17:00

Assel Nurmagambetova
Managing Director
Retail business, remote sales channels and payment cards

36, Al-Farabi avenue, Almaty  AFD «В» Business Center
First Tuesday of month from 10:00 till 13:00

Gulnara Balakhmetova
Managing Director
Corporate Business (Central Region), Private banking (except for Almaty)

17D house, E10 street, Green Quarter, Nur-Sultan
First Monday of month from 10:00 till 13:00

Alan Dzhabayev
Director of NPL Risk Management Department
NPL

100 Nazarbayev st., Almaty
First Friday of month from 10:00 till 12:00

Management reception of Almaty and Almaty region branches

Bakhtiyar Abdraimov
Branch Director
+7 727 258 30 00 (2005)

house 1, Koktem 1, Almaty  (Timiryazev street, corner of Shashkin street)
Weekly every Tuesday from 10 a.m. to 11.30 a.m.

Gulzira Jolboldiyeva
Deputy Director on Retail Business
+7 727 258 30 00 (2005)

house 1, Koktem 1, Almaty  (Timiryazev street, corner of Shashkin street).
Weekly every Wednesday from 10 a.m. to 11.30 a.m.

Aigul Zhailaukhan
Deputy Director on attraction and operational service of legal entities
+7 727 258 30 00 (2005)

house 1, Koktem 1, Almaty  (Timiryazev street, corner of Shashkin street).
Weekly every Thursday from 2 p.m. to 4 p.m.

Azamat Mukhamedzhanov     
Deputy Director on SME
+7 727 258 30 00 (2005)

house 1, Koktem 1, Almaty  (Timiryazev street, corner of Shashkin street).
Weekly every Monday from 10 a.m. to 2 p.m.

Management reception of Nur-Sultan branch

Temirzhan  Zhakhambetov
Branch Director
+7 717 244 55 22

13, Pobeda avenue, Nur-Sultan
Weekly every Wednesday from  9 a.m. to 6 p.m.

Gulzhazira Zharkeshova
Deputy Director on attraction and operational service of legal entities
+7 717 244 55 22

13, Pobeda avenue, Nur-Sultan                     
Weekly every Monday from  9 a.m. to 6 p.m.

Sardar Muzaffarov  
Deputy Director on SME  
+7 717 244 55 22

13, Pobeda avenue, Nur-Sultan                     
Weekly every Tuesday from  9 a.m. to 6 p.m.

Yerlan Jamabekov
Deputy Director on Retail Business
+7 717 244 55 22

13, Pobeda avenue, Nur-Sultan                     
Weekly every Tuesday from  9 a.m. to 6 p.m.

Management reception of Aktobe branch

Zhanna Maikopova
Branch Director
+7 713 255 22 28

42/1 Abulkhair khan avenue, Aktobe,
The first and third Monday of the month from 10 a.m. to 12 a.m.

Gulsezim Magambetova  
Branch Deputy Director on Retail Business  
+7 713 255 22 28

42/1 Abulkhair khan avenue, Aktobe,
Weekly every Thursday from 10 a.m. to 12 a.m.

Yerlan Assanov  
Deputy Director on attraction and operational service of legal entities  
+7 713 255 22 28

42/1 Abulkhair khan avenue, Aktobe,                                        
Weekly every Wednesday from 10 a.m. to 12 a.m.

Gulmira Baimagambetova
Branch Deputy Director on SME
+7 713 255 22 28

42/1 Abulkhair khan avenue, Aktobe,                                    
Weekly every Tuesday from 10 a.m. to 12 a.m.

Management reception of Aktau branch

Medet Abugaliev
Branch Director  
+7 7292 300 900

building 61, “Zvezda Aktau” Business Center, 14th micro district, Aktau
Weekly every Friday from 10 a.m. to 5 p.m.

Laura Kadirkulova
Deputy Director on SME  
+7 7292 300 900

building 61, “Zvezda Aktau” Business Center, 14th micro district, Aktau

Weekly every Thursday from 10 a.m. to 5 p.m.

Dinara Kenzhebayeva
Deputy Director on Retail Business  
+7 7292 300 900

building 61, “Zvezda Aktau” Business Center, 14th micro district, Aktau

Weekly every Thursday from 10 a.m. to 5 p.m.

 

Management Reception of Atyrau branch

Aliya Utepkaliyeva                                                        
Branch Director
+7 7122 214568

1/2 Issatay avenue,  
Weekly every Monday from 9 a.m. to 11 a.m.

 

Bagitzhan Dyussaliyev
Deputy Director on Retail Business
+7 7122 214568

1/2 Issatay avenue,                                             
Weekly every Tuesday from 9 a.m. to 11 a.m.

Amangeldy Uteshev
Deputy Director on SME
+7 7122 214568

1/2 Issatay avenue,                                                   
Weekly every Wednesday from 9 a.m. to 11 a.m.

Aliya Akzhigitova
Deputy Director on attraction and operational services of legal entities
+7 7122 214568

1/2 Issatay avenue,                                             
Weekly every Thursday from 9 a.m. to 11 a.m.

Management reception of Pavlodar branch

Zhandos Akimov
Branch Director
+7 7182 320 531

42, Akademik Satpayev street, Pavlodar
Weekly every Tuesday from 10 a.m. to 5 p.m.

Talgat Askarov
Deputy Director on Retail Business
+7 7182 320 531

42, Akademik Satpayev street, Pavlodar                               
Weekly every Wednesday from 10 a.m. to 5 p.m.

Damir Kinzhikeyev
Deputy Director on SME
+7 7182 320 531

42, Akademik Satpayev street, Pavlodar                               
Weekly every Friday from 10 a.m. to 5 p.m.

Management reception of Uralsk branch

Takhir Izbassarov
Branch Director
+7 7112 503 929

99, Zhunissov street, Uralsk
Weekly every Wednesday

Dina Sabrgaliyeva
Deputy Director on SME
+7 7112 503 929

99, Zhunissov street, Uralsk
Weekly every Monday

Alexander Kravchenko
Deputy Director on Retail Business
+7 7112 503 929

99, Zhunissov street, Uralsk  
Weekly every Friday

Management reception of Karaganda branch

Rustam Dyussenov
Branch Director
+7 7212 589 458

14, Yerubayev street, Karaganda
The first and third Monday of the month from 10 a.m. to 5 p.m.

Nugman Raimkhanov
Deputy Director on Retail Business
+7 7212 589 458

14, Yerubayev street, Karaganda  
Weekly every Wednesday from 9 a.m. to 6 p.m.

Gulnara Jabayeva
Deputy Director on attraction and operational service of legal entities
+7 7212 589 458

14, Yerubayev street, Karaganda                     
Weekly every Thursday from 9 a.m. to 6 p.m.

Dinara Makhmutova
Deputy Director on SME
+7 7212 589 458

14, Yerubayev street, Karaganda                     
Weekly every Friday from 9 a.m. to 6 p.m.

Management reception of Ust-Kamenogorsk branch

Yernur Nysanov
Branch Director
+7 7232 286 020

70, Kirov street, Ust-Kamenogorsk
The first Monday of every month from 9 a.m. to 6 p.m.

Assel Zhumabayeva
Deputy Director on SME
+7 7232 286 020

70, Kirov street, Ust-Kamenogorsk                                         
Weekly every Thursday from 9 a.m. to 6 p.m.

Gulnara Shaldyrbayeva
Deputy Director on Retail Business
+7 7232 286 020

70, Kirov street, Ust-Kamenogorsk                                         
Weekly every Wednesday from 9 a.m. to 6 p.m.

Management reception of Kostanay branch

Saltanat Sarsenbayeva
Branch Director
+7 7142 534 432

123, Altynsarin street, Kostanay                                    
The first and the third Monday of the month from 10 a.m. to 5 p.m.

Zauresh Isergepova
Deputy Director on SME
+7 7142 534 432

123, Altynsarin street, Kostanay
Weekly every Tuesday from 9 a.m. to 6 p.m.

Marina Pozharskaya
Deputy Director on Retail Business
+7 7142 534 432

123, Altynsarin street, Kostanay                               
Weekly every Wednesday from 9 a.m. to 6 p.m.

Yerzhan Tuleubek
Deputy Director on attraction and operational services of legal entities
+7 7142 534 432

123, Altynsarin street, Kostanay                                     
Weekly every Thursday from 9 a.m. to 6 p.m.

Management reception of Semey branch

Nurzhan Kabdiyeva
Branch Director
+7 7222 563 463

65, Shakarim avenue, Semey
Daily on workdays from 9 a.m. to 6 p.m.

Berik Begeshov
Deputy Director on SME
+7 7222 563 463

65, Shakarim avenue, Semey                                                         
Daily on workdays from 9 a.m. to 6 p.m.

Dinara Narimanova
Deputy Director on Retail Business      
+7 7222 563 463

65, Shakarim avenue, Semey                                                            
Daily on workdays from 9 a.m. to 6 p.m.

Management reception of Taraz branch

Gulya Orazbayeva
Branch Director
+7 7262 450 808, ext. 5000

9, Suleimanov street, Taraz
Weekly every Tuesday from 9 a.m. to 11 a.m.

Asset Jakhmetov
Deputy Director on SME
+7 7262 450 808, ext. 5051

9, Suleimanov street, Taraz                                                   
Weekly every Friday from 10 a.m. to 12 a.m.

Aizhan Bostanova
Deputy Director on Retail Business
+7 7262 450 808, ext. 5001

9, Suleimanov street, Taraz                                                   
Weekly every Thursday from 3 p.m. to 5 p.m.

Gulnara Berdibekova
Deputy Director on Operational Management  
+7 7262 450 808, ext. 5020

9, Suleimanov street, Taraz                                                   
Weekly every Wednesday from 9 a.m. to 11 a.m.

Management reception of Petropavlovsk branch

Talgat Sultangazin
Branch Director
+7 7152 465 333

24, The Constitution of Kazakhstan street, Petropavlovsk            
Weekly every Thursday

Almaz Salkeyev
Deputy Director on SME
+7 7152 465 333

24, The Constitution of Kazakhstan street, Petropavlovsk             
Weekly every Wednesday

Rustam Nuryshev
Deputy Director on Retail Business
+7 7152 465 333

24, The Constitution of Kazakhstan street, Petropavlovsk             
Weekly every Tuesday

Management reception of Kyzylorda branch

Nurgul Yesirkepbayeva
Branch Director
+7 724 231 180

41а, Abay avenue, Kyzylorda
Weekly every Tuesday from 10 a.m. to 1 p.m.

Nurgul Zharylkasynova
Deputy Director on SME
+7 724 231 180

41а, Abay avenue, Kyzylorda                                                      
Weekly every Wednesday and Friday from 3 p.m. to 5 p.m.

Yuliya Li
Deputy Director on Retail Business
+7 724 231 180

41а, Abay avenue, Kyzylorda                                                      
Weekly every Wednesday and Friday from 10 a.m. to 3 p.m.

Management reception of Kokshetau branch

Yernar Idrissov
Branch Director
+7 7162 550 121

8, Auelbekov street, Kokshetau
The first and the third Monday of the month from 10 a.m. to 5 p.m.

Almaz Bekmaganbetov
Deputy Director on SME
+7 7162 550 121

58, Auelbekov street, Kokshetau                     
Weekly every Tuesday from 9 a.m. to 6 p.m.

Natalya Murzina
Deputy Director on attraction and operational service of legal entities
+7 7162 550 121

58, Auelbekov street, Kokshetau                     
Weekly every Wednesday from 9 a.m. to 6 p.m.

Yertemir Zhussupov
Deputy Director on Retail Business
+7 7162 550 121

58, Auelbekov street, Kokshetau                     
Weekly every Thursday from 9 a.m. to 6 p.m.

Management reception of Shymkent branch

Bakhytzhan Kalimbetov
Branch Director
+7 7252 589 800

1А, Torekulov street, Shymkent,
Any time, by appointment

Ulzhan Kosmuratova
Deputy Director on SME
+7 7252 589 800

1А, Torekulov street, Shymkent,
Any time, by appointment

Maksat Begaliyev
Deputy Director on Retail Business
+7 7252 589 800

1А, Torekulov street, Shymkent,
Any time, by appointment